Returns & Exchanges
At ERIK’S Bike Board & Ski, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy on new, unused items with original packaging. Whether you shopped online or at one of our 30+ locations, we've made the process simple to get you back to your adventures.
Verify Eligibility
Ensure your item is in new, sellable condition with all original tags and packaging intact within 30 days of purchase.
Initiate Your Return
Visit our online returns portal to print a prepaid shipping label or bring your item and receipt directly to any ERIK’S retail location.
Package Your Gear
Securely pack your items in the original shipping box or a similar sturdy container, ensuring all components and manuals are included.
Receive Your Refund
Once our technicians inspect the return, we will issue a refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing